Privacy Policy

At Galazil, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information from you:

A. Personal Information You Provide

This includes data you voluntarily submit to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us via customer support or feedback forms

  • Participate in promotions, surveys, or contests

Personal information may include, but is not limited to:

  • Contact Information: Name, email address, phone number, mailing address

  • Payment Information: Billing address, payment method (we do not store full credit card details)

  • Order Information: Products purchased, transaction history, order preferences

  • Account Information: Username, password (for creating and managing your account)

B. Information We Collect Automatically

When you interact with our website, we may collect certain data automatically through tracking technologies like cookies, web beacons, and other analytics tools. This can include:

  • Device Information: Type of device, browser, IP address, operating system

  • Usage Data: Pages visited, time spent on pages, links clicked, interactions with our website

  • Location Data: Geolocation information (when permitted by your device)

2. How We Use Your Information

The information we collect allows us to:

  • Process Orders: Complete your transactions and ship your products to the correct address

  • Provide Customer Support: Respond to inquiries, resolve issues, and handle requests related to your account and orders

  • Improve Your Shopping Experience: Personalize your website experience and suggest products based on preferences

  • Send Marketing Communications: If you opt in, send you newsletters, promotions, and product updates

  • Enhance Website Functionality: Improve website performance, troubleshoot errors, and ensure that the site functions properly

  • Legal Obligations: Comply with applicable laws, regulations, and legal processes, including fraud prevention

We may not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3. Payment and Order Information

We use third-party payment processors (e.g., PayPal, Stripe) to handle payments securely. Galazil does not store your full credit card details. Payment information is encrypted and handled directly by our payment partners, ensuring your data is protected.

For order-related support, we collect necessary details like shipping and billing addresses, product information, and payment confirmation to fulfill your purchase.

4. Cookies and Tracking Technologies

To improve your shopping experience and offer personalized content, we use cookies and similar tracking technologies. These technologies help us:

  • Recognize your preferences and keep you logged in

  • Track items in your cart and remember your shopping details

  • Collect data to analyze traffic, trends, and website performance

You can control cookie preferences via your browser settings, and if you choose to disable cookies, some features of our website may not function properly.

For more detailed information, please refer to our Cookie Policy.

5. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your data with third-party vendors who help with fulfilling orders, shipping, customer service, marketing, and other business operations.

  • Legal Compliance: We may disclose your personal information if required by law, such as in response to a legal process or government request, or to protect our rights, safety, and the rights of others.

  • Business Transfers: If Galazil is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or share your personal information for third-party marketing purposes.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for any legal, accounting, or reporting requirements. When personal data is no longer needed, we will take appropriate steps to delete, anonymize, or secure it.

7. Data Security

We use a combination of industry-standard encryption and security technologies to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, SSL encryption for sensitive data like payment information, and other safeguards to protect the confidentiality of your data.

However, please note that while we strive to protect your data, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections or updates to any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to certain exceptions.

  • Opt-out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link in any email we send or by contacting us directly.

To exercise these rights, please contact us at service@galazilo.com.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take immediate steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites are operated by entities that are not controlled by Galazil, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date at the top. Please check this page regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or how we use it, please contact us at:

Galazil
📧 Email: service@galazilo.com
📞 Phone: (+1) 774-665-6269
📍 Address: 14050 Cherry Ave, Suite R #690, Fontana, CA 92337
United States